Intercultural Communication

The patients at the Center ÜBERLEBEN come from very different countries and social backgrounds. So that patients are able to communicate, and particularly in order for therapists to understand the cultural background of a person, specially trained interpreters assist in therapeutic treatments and other services at the Center.

Trust and respect are of utmost importance in the triangular constellation of “Therapist – Patient – Interpreter”. A reliable knowledge of the language, as well as observing confidentiality, are necessary to undertake this kind of work. Above all, interpreters must possess a certain empathy and sensitivity for the cultural and social differences between patient and therapist. Therefore, interpreters require some knowledge of the history, as well as the present political and social situations, in the relevant homelands of patients.

Our interpreters are specially trained for their work at the Center ÜBERLEBEN and participate in regular advanced training courses.